Quote:
Originally Posted by Paper1
We had a questionable experience 5 years ago with my wife having to purchase 4 new tires when she was told a nail hole was in an area they couldn't repair. I saw where the nail hole was but had to leave for work in my old home state so instructed her to go to Colony Tire Choice to have tire plugged and I'd deal with long term when I got home. Well that plug turned into 4 new tires and a full extra service/insurance package. I had not been back until today when I could not get into my regular service place for an oil change and tire rotation. Remembering my last experience I marked my two back rims just to make sure they did get rotated. As I waited in lobby the scheduler came out with the obligatory 4 or 5 hundred dollars worth on service I needed, including a wheel alignment. I said thank you but just oil change and tire rotation today. About :30 later car was "ready". I paid and left. When I got home I checked and tires had not be rotated. Called Tire Choice and they said they had been rotated, he said she said I guess. I wonder if I got the synthetic oil I paid extra for? I did file an online complaint to Florida Attorney General. I'd like to contact owner but no contact information?
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After your first experience .... SHAME ON THEM! You went back a second time? SHAME ON ....
