None of those things happened on our installation. We needed the project completed by a certain date, that date was in the contract. A week before the end of the contract we had to call them to find out what was going on. They then sent someone to measure the kitchen for the granite. We never got to pick out slabs or layouts. The granite was installed on the last day of the contract, but the sealing, replacing molding and such was finished the next week. The young lady we worked with was extremely unprofessional in her interactions with us.
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