[Mleeja]

Many people talk/write about how Publix is more expensive than some other grocery stores. Here is our experience at Publix today that will keep me coming back, regardless of the price. "The Boss" likes Mountain Dew Diet Code Red. Not all stores carry this soft drink. We shopped at the Publix in Spanish Plaines which is now undergoing reconstruction. We have been going to the Publix in Southern Trace. In the soft drink aside, the slot for Mountain Dew Diet Code Red was filled with a different soft drink. On the way out we stopped at the Customer Service desk to ask for a rain check. The young lady that was helping us told us she would order the soft drink for us. As she was writing up the rain check, she said "just a minute, I would like to check the shelf tag" and was off. She was gone a couple of minutes and called back to the service desk. She was in the back of the store and found some Mountain Dew Diet Code Red on a pallet of Pepsi products. She dug out our soft drinks and brought them up to the service desk for us. This is what I call outstanding service and developing customer loyalty!