I agree FG. My hubby's a veterinarian and does relief work. He has not filled in at Paws, but he had his own clinic for 35 years in Illinois. I worked there part-time for the last 10 years overseeing the staff. We would never let a sick animal wait, even if we had never seen it before. Also, just a few tips, check out the staff as well as the doctors. I have a real thing about the way the staff interacts with the animals. And if someone answered the phone and said, Such and such Animal Hospital, hold please, without asking them if they COULD hold (it might be an emergency) they were fired on the spot! The animals in our clinic were treated with all the love and care that we give our own. So besides the doctor (of course number one) please be aware of how the staff interacts with your pets.
