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Originally Posted by NYGUY
I have gotten phone calls from UHC wanting to review my prescriptions, or talk to a nurse etc. These are benefits they tout to Medicare Advantage customers and are farmed out to third party companies. After I tell them that is what I have a doctor for, I block their phone numbers.
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Welcome to the 21st century---you have just come up against the "team approach" to health care. In the old days there was you and your doctor. Period. Then we had the introduction of subspecialists. This was followed by PAs and NPs. Now we have a whole array of people who want to take part in your health care. Physical therapists, respiratory therapists, nurses, social workers, patient advocates, grief counselors, occupational therapists, dieticians, diabetic teaching nurses, pharmacy consultants, patient management nurses and on and on. The reality is that the scope of treatment and the regulatory requirements can no longer be managed by the doctor alone. And lest I forget, the newest addition to the team, the health care navigator to help you get through the system they created.