I've been going to Jim's since they opened, always thought they were great. I went there a couple of weeks ago because I broke my shaft on my Callaway Great Big Bertha driver (Kuro Kage flex-r) the salesmen at Jim's said Callaway won't replace. Told me he had to special order the shaft at a cost of $250.00. Told them I would think about it. I called Callaway, they said no problem would send me a new shaft. I also asked them what the price would be if I were to purchase the shaft, he said between $100.00 to $125.00. Received new shaft from Callaway a week later at no cost. I'll buy nothing but Callaway. Jim's has lost my business.
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