Quote:
Originally Posted by Chatbrat
We were on vacation for 2 months=prior to vacation we were paying $154.00, now Centurylong wants $216. They're nuts
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I'm not a big Comcast fan, but at least they don't penalize us for vacation holds.
I'm beginning to think Communication companies in general are not interested in retaining customers UNLESS you complain.
Comcast actually has a Customer Retention Department, which seems to have the authority to cut prices.
IMHO, they should treat all customers fairly, and not reserve their good deals for complainers.