Interesting about the concrete being wet. I don't think they tested the slab. How did they do it?
I don't want to identify them yet because according to the owner they will be fixing it to our satisfaction. We will see.
We have disputed the amount on our credit card and have been credited back the money so we now have that as leverage.
And, we will be getting a second professional opinion.
Also, thank you for the suggestion about calling the manufacturer. I have called twice - so far, no call back from the rep but I will keep pursuing that.
Thanks again for everyone's help.
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