Update - I got a call back from the manufacturer and they were very supportive. We sent a video of the crackling floor. They assured us it was normal and would contact the flooring company. The flooring company installers came today and as soon as they walked in prior to doing anything they said they knew what the problem was - sticky paint on the bottom of the molding. They removed some of the molding, sanded it again, and replaced it and lo and behold - no more squeaking.
So, we are happy campers - just wish contractors would just fix the problem rather than make excuses. Withholding a payment is not a pleasant experience for us.
Anyway, thank you all for your support - and suggestions.
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