Quote:
Originally Posted by roob1
House built 2010...still under a warranty?
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Our BUILDER and thus the warranty dept have been very reasonable. Frankly, I was prepared for and expecting a war. They simply took care of it at N/C to me.
As suggested by a previous reply, it is a phone call. If, you do not get a positive response, stop over to their office-PREFERABLEY WHEN THEY ARE PACKED. Even if they can't or won't help you, you are not the first, no matter what the problem is and they can tell you how to solve it and or who to call.
LOOK-to see if there are drain holes at the bottom of the window. They often get plugged with dirt over time and can easily be cleaned out with a toothpick or piece of wire.