Quote:
Originally Posted by billethkid
I do not agree that complaints are negative.....What if a complaint is about something that is wrong? Done wrong? Doing wrong? About something that is not correct? Unsafe? Etc...
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I see a complaint as a "negative opinion" because the person is saying something negative about a situation.
That is not to say that they are being negative - if something is unsafe then they have a right to complain about it and are taking a positive step by so doing.