[marianne237]

We had our carpet steam cleaned about 1-1/2 years ago. Afterwards, the carpet had buckles in it. About 2 months ago, we decided to have the carpet cleaned again (I have 2 dogs...makes 8 tiny feet tracking mud). I called a company that advertises in the local paper. He came and gave an estimate for stretching and steam cleaning. The job on stretching was great and he did remove a lot of excess carpet, but the steam cleaning part left a lot to be desired. Granted there are some permanent spots in the carpeting, but it took 2-1/2 days to dry.

The neighbors agree we all seemed to have carpeting installed in the same manner....after one steam cleaning, wrinkles or buckles appear. We don't think it's a "Florida" thing, but perhaps an installer problem.