Quote:
Originally Posted by rivaridger1
Yes, it is owned by the developer and in my opinion has fallen asleep at the switch. Very happy to sell you a policy and then refer you to the claims department of an insurance company they represent which will not answer the phone. We live in " hurricane country " folks. Hurricanes tear off roofs and this insurance agency does not know of anyone who can put a tarp on a damaged roof, let alone a roofing contractor who might respond to a phone call. Calls to question whether the owner of the agency might not have such information, doesn't it ?
By the way, when you go to the insurance company web site (ASI/Progressive }there is a little reminder if you do not put on a tarp any resultant damage associated with that comes out of your pocket.
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First, so sorry for the damage you received. Secondly, I'm sure it's very frustrating receiving such poor service or no service. I am very surprised since we always heard positive feedback about them.
Just a thought: have you tried contacting the county's EMA Office? They should certainly be able to refer you to someone who can put the tarp on. Or perhaps the fire department or public safety office. Hope this helps.