I had Jane Cai when we first moved here. There were a number of things that forced me to move on. I had an appointment with her and was called by her office staff who asked if I could come in 1/2 hour early. No problem, I was there 45 minutes early. While I was there, food was brought in and taken to the back. No one at the desk, no one to ask my name, no one for me to ask, "how much longer?". But I could hear them in the back, laughing and talking. I could hear Dr Cai's voice. After 2 hours, she came out and called my name. I went in to an interior exam room. Never an apology, not a word. I was seething since she wasn't called away on an emergency. Then she says, "Let me listen to your heart." The stethoscope never touched my chest but just made an air circle around my body. I never said anything to her either. Word of mouth is more powerful than complaints. She is a woman but there must be others who are better doctors.
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