i retired as Chairman of the Board of the Universe a long time ago. I do not pretend to know why 70-80% of Small Businesses fail within 5 years. You appear to have some insight which would be put to better use if it was shared with the restaurant owners, not here.I do strongly admire someone who risks their hard earned money to start a business and wish them all the success in the world. I would rather offer my constructive thoughts to the owner of any business where it may do some good than post in a Forum that could hurt their chances for success. There were some folks who posted about the new Havana restaurant without setting foot in the place because they listened to others who did not like it for one reason or another.
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