What happens once I’ve initiated a phone number port?
The next step is up to your current phone service provider. Approximately two weeks after your Letter of Authorization has been submitted, Ooma will send you a Firm Order Confirmation (FOC) date. This will be the day your number is actually ported to Ooma from your current phone company. When your phone number has been successfully ported to your Ooma system, a member of the Ooma Customer Care team will make a test call to ensure that the port was successful. Afterwards, Ooma will send you one more email to let you know that the process is complete.
Once your number is successfully moved over to Ooma, you can call your old phone company to cancel your phone service. Say goodbye to your huge monthly bills!
Source: Ooma Support
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