I've been to Guy Fieri's twice. I enjoyed it both times. The first time my husband and I ordered The Big Dipper (roast beef on a hoagie with dipping sauce) and the Hot Pastrami Reuben. I thought both were very good. Drinks were a "good pour." The second time we went there I ordered the Reuben again. It was very good. At least two managers came by our table to ask how things were. Both times waitstaff was excellent. When we left at 5:00 pm there was a line out the door and people waiting outside. So.... although people posting on this site weren't happy, there seems to be another group of people that enjoy the food at this restaurant. I would definitely go back.
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