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Old 10-13-2017, 04:11 PM
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dotti105 dotti105 is offline
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Default Was I overcharged?

During Irma I lost about 25 shingles. No felt tears or wood visible.

Sacks did our new contruction 3 yrs ago. I called the the day after the storm and also sent them a request for service via their email site. I called several more times and never received a call back.

This Saturday a laborer from Sacks showed up and said he didn't have the right color shingles with him, but would check out our rook and make sure everything was water tight, returning on Sunday to replace the shingles. He was on the roof for about 40 minutes on Saturday.

Sunday he came and was on the roof for about 50 minutes and left without talking to me.

I found an invoice in the front door for $400.00 for labor. The shingles were covered under warranty. So the $400.00 was for labor only.

There is nothing itemized. Nothing for hourly rate, number of shingles, service call etc. Just "labor to replace shingles, $400.00"

We were expecting this to be a $150-$200 repair. This, because my husband was a residental contractor for some 30 yrs and he went up on the roof and saw the damage.

I want to call Sacks, about the over charge, but want to ask first if any of you have been overcharged in this manner.

Thanks for your input!