Have you tried hooking your external hdd to another system? If that fails as well, you need to get it a good computer repair service. DO NOT take it too the geek squad at Best Buy.
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Mark & Linnae
Birmingham, The U.P., Saginaw, Bay City, Toledo, Columbus, Dayton
& The Village of Chatham 
"I wish I didn't know now, what I didn't know then"
-Bob Seger-
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