[QUOTE=alwann;1462048]My desktop can't locate or communicate with my external hard-drive all of the sudden. (I'm running Windows 10.) Device Manager lists it but File Explorer does not list it. It's getting power. I've rebooted it and the desktop several times with no success. It's an older device (2006), so I suspect it has failed.
Any thoughts on how to resurrect it?
More importantly, if it is dead, how do I get my files out of it in order to transfer to a new external hard drive.
Ours works fine. Maybe call Best Buy and see it they will talk about it or bring it in to have it checked.
Just a suggestion. Hope it works.
