Quote:
Originally Posted by Barefoot
Bogie -- not everyone wants to complain to management! Very unpleasant for all concerned.
We never complain -- we just don't go back!
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As a former small business owner, I ask you to please re-think this statement.
The manager can not be everywhere all the time.
I always told my customers to please let me know if there is a problem with their order, because I can NOT fix a problem that I do not know about.
Give the company/place some time to address your issue then give the place/company one more try after talking with the management to see if they have corrected the problem.
If the issue still has not been addressed THEN you never have to go back again. But give them the chance to make it right for you.
Remember, if they don't know something is wrong, how are they going to fix it??