Quote:
Originally Posted by Happy Snowbird
My most recent water bill was for 18,850 gallons and we were still up north for the summer and our water was turned off. Supposedly the water company checked the meter and it is reading correctly. Their only answer has been that there must have been a leak and that the water wasn't turned off. If nearly 19,000 gallons of water leaked my house or yard would have been flooded. There's no underground leak because days after the billing cycle there was no usage. I have a weekly homewatch person and if they had forgotten to turn off the water they would have realized it the next week and that wasn't the case. Last summer I had a bill for 3,000 gallons...again not there and water off. They tried to tell us a toilet must have been running....yea with the water turned off! We will be retuning to TV next week and I plan to go up the ladder meeting with people until I get a reasonable answer. 19,000 gallons.....that's a swimming pool. Any suggestions?
|
given the fixed flat rates and then a 3 tier usage system the Water utility has an opinion that they are sending liquid gold through our pipes.
I have called SECO because our bill is $100 + more this month . the rep checked our history and agreed we never had near that much usage. they promised to take another reading and contact before payment comes due on this invoice.