Talk of The Villages Florida - View Single Post - Spectrum Customer Service Person was completely dishonest
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Old 10-25-2017, 12:12 PM
Steve9930 Steve9930 is offline
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I had Spectrum up North during the summer. At that time the minimum speed was 60 Mbps. I never really checked it because unless you are using multiple devices, lots of multiple devices you''ll never use up 60 Mbps. At 100 Mbps unless all the grandchildren are visiting at the same time, all playing an online virtual reality game, while the wife watches an HD movie on the Lanai, and I'm downloading the new version of Windows 10, all at the same time I will never even put 100 Mbps in a sweat. The truth is 15 to 25 Mbps is all you will ever need. There are so many things that effect the throughput I will not go into it here. These very high internet speeds really are only effective for a large family with lots of kids. For us retired folks even a 10 Mbps connection will work very well. Its all advertising Hype. Also now days its more cost effective to just have a good internet provider and ditch the TV side of the service. There are providers like HULU, DirectTV Now, CBS Access, etc. that provide you access to TV shows you stream from the internet and you can watch them on your time table. Monthly subscriptions to these services run between $6 to $60 per month depending on the number of channels you want access too. I've ditched the phone service also from these providers and use Magic Jack. I've had it for years and it works well. The statement about only seeing 100 Mbps with a hard wire to the router is correct. Its the point where they test the throughput. the reason is your going to loose some throughput through the router because you have to convert the data onto the WiFi signal. All takes time to accomplish the conversion. Your WiFi will never see the same speed as you can get if you connect directly to the router. If you connect a Laptop to the router via Ethernet Cable and do a speed test. You should be in the Ball Park for 100 Mbps. The speed your WiFi will be capable of supporting will depend on the WiFi speed your router is cable of supporting. You will see things like a/b/g/n under the WiFi specification on the router. These are the speeds the router supports. However there are the same letters associated with the WiFi card in your device that connects to the router. If the Router can do up to n but the device communicating with it only supports g then that's as fast as it will go. Both devices have to support that speed. The speed that the data arrives to you is also associated with the server you are communicating with at the other end. So just because things start to slow down does not mean your internet speed is slow. Sometimes its the provider of the data that is slow. As for the cost of your service what happened to the $29.99 per service that Spectrum is advertising? That's the question I would ask. My goal is to provide my TV-Internet-Phone for no more then $80 per month. So far I've been able to accomplish the goal.