I have always booked our cruises and any other travel direct myself.
About the only benefit a travel agent offers is a bus ride to and from. Which can also be easily offset.
My own personal experience over the years (we cruise a couple of times per year) is the cruise lines offer the better deals.
A personal decision based on one's likes/dislikes.
We did use Legendary Journeys one time when traveling with a group. They did a good job. I still remained in contact with the cruise line for information and continuity only the cruise line can provide.
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