The worst, incompetent travel agency we ever dealt with. We were on a group cruise from the Villages about 4 years ago. When we went to pick up our documents for the cruise, they had the wrong departure date on all 30 documents. When we complained to the agent, a man came out of the back office and told us we were a bunch of complainers and that's why he moved out of The Villages. He was their Director of Transportation. When coming home, we were told to get off the ship quickly for the bus ride home from Miami. At 9:00 AM we waited for the bus. He showed up at 10:30AM. We boarded and although our entire group was on, we had to wait 1 hour, for two couples not with our group. We departed for our 5 hour ride home and were informed that they were driving the two late arriving couples to Tampa. It took us 10 hours to get home. Good bye Legendary Journeys. Sorry if you lost money, but always take trip insurance, although they probable didn't pay the insurance company either.
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