Quote:
Originally Posted by rustyp
Their home base is Schenectady NY which is near Albany. They came here about 4 years ago with literately a snowbird employee representing them out of his house. Can't tell you how big they are down here today. I have used them several times in the past. Each time there was issues but they got resolved. They were extremely hard to get in touch with when I was trying to resolve the problems. One of the issues was transportation promised from here to the port. They tried to back out but when pushed real hard made good on it. Long story. Unless you are getting a great deal from them book directly with the cruise line take the 3rd party risk out of the equation.
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We have used them for 4 years now several times a year. They have an office on 466 set up last year. The regional manager Ed, shows up at every bus pickup and provides his personal contact number and will take calls any time of day or night.
By the way, they will also match the cheapest price you can get from any cruise booking agent and they will throw in the bus transportation to the cruise ports for free.
Their buses are excellent and they have them based in the Orlando area, with their office in the Villages.
We will be using them again this November, December, and January.