Re: Is this a nationwide trend, or just here?
I talked with my doctor today about the answering machine debacle. He said the right things, took ownership of the mistake and announced what I think will be a fantastic solution to this part of the overall problem.
By the first of next year, they will have an on-line, patient interactive, appointment system. I will be able to go to their site and schedule my own appointment, view my records or print any material that pertains to me.
It sounds like this solution of one portion of the overall complications is a winner.
JLK
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