Our Villages Hospital and its sister in Leesburg each received a "C" rating in the Fall 2017 Leapfrog Hospital Safety Study. That puts us in the bottom 14% of the 23 hospitals within 50 miles of Zip Code 32159. (14 were A's, 5 B's, 3 C's (includes our 2) and 1 D)
It appears that the biggest problem areas deal with medical infections and communications across abroad range including doctors, nurses, staff, about medicines and discharge.
In the prior 3 surveys the hospital was rated C, B, B, and now back to a C. Prior to that it was awarded an "A" a couple of times.
Given the current trend, maybe the Hospital's Directors should give consideration to a shakeup of management so that we actually get the high quality service they always seem to be bragging about.
You can see full details and history of ratings at
www.hospitalsafetygrade.org