[samhass]

What would it have cost you to properly stake his trees and move on...keeping your reputation intact? As business owners, we've all had to to do this in one form or another.
Sometimes you find a customer that is difficult to satisfy. It comes with the territory. You need to factor those people into your pricing. I am not saying that Mr M is one of those people. If you had just sucked it up and made it right immediately, we might not be posting right now. One bad job can take you down if you allow it. The word of mouth factor is amazing. I'm hoping you make Mr M happy and he comes back on this site with kudos for you. He can't change your "lawsuit" statement, though. That is your statement and one that you should never have posted on this forum. The ease with which you throw around the terms defamation and slander are frightening to us old folks. We will heed your words and not forget them easily.