Quote:
Originally Posted by chuckinca
Every time we took our Dodge pickup to Phillips Dodge in Ocala for an oil change we couldn't get it back without spending over $1,000 plus on issues they found while doing the oil change.
We now use Bryan in Leesburg and can usually get out without their recommended $500 in additional service.
Dealers we use in Colorado and Norcal must be blind because they just do the oil changes and you are on your way.
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Just cause they are dealer don't mean the don't try to gouge you, run up the price, or do it right. Most people don't have clue how vehicles system work or know when something not done right, oil changes good example, how many actually follow up and check the level? I think you be surprised how many are over serviced I was.
They have to earn my trust, if I'm to lazy to do it myself, I follow up before I leave then dealership. I have learnt this 30'years ago.
If They change the oil, before I get in the car I check the oil,, most over fill it. I've only had one dealership that I never found nothing wrong after service (flower Honda, Norman OK.) they earned my trust. Also, they was the only dealership that advertised car and actually had that car for the price on there lot. Others, had the excuse we just sold that one and tried the old bait and switch.
Bottom line IMO most people don't know so they run up the price.
I will say this I took my Honda to Ocala for airbags and was surprised they didn't try to gouge me with stuff I didn't need, but I had everything documented and dates when ALL fluids was changed. Which I done myself (Honda cars are very easy to service. I was waiting for the pitch, but it never came. So, I somewhat trust them, but, I would still follow up. Trust, but verified if possible before you leave the dealership. You don't have to be nasty.