Quote:
Originally Posted by Jdmiata
Bought a new car from Phippips 10years ago. Have it serviced there on a regular basis. Never had a problem. Seems like a good place to me.
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According to the OP, he bought two cars from Phillips Toyota and "never had a problem." Ridiculous as it sounds, when there IS a problem, as in the case of the OP, then there REALLY IS a problem! And problems can arise, no matter how rare a defective vehicle turns up. The real issue is how responsibly the management of the dealership handles it, and it sounds like Phillips Toyota really fell down in terms of responsibility to the OP. And just as bad, they are now passing the car with an electrical defect on to yet another buyer!