Location tells me the shrub was transplanted. The grass around the trunk tells me it was done by a novice.
The problems you see are likely resulting from the typical novice transplant. Not enough of the root ball was saved, air pocket UNDER the root, damage to the bark's cambium layer during transplant and by the weedeater during lawn maint. When plants are damaged or poorly planted, they become magnets for the scale, mites and diseases you are likely seeing now.
If you have a headache due to a blood sugar problem, all the asprin in the world won't fix it.
When your lawn guy or the yahoo riding around selling trees off his truck says he will transplant something for 20 bucks and the experienced landscape designer says it will cost you 50...well, you get what you pay for, but only sometimes.
Is unfortunate that even some of the companies proclaiming how great a reputation they have, still send a bunch of uneducated yahoos to your home to do unsupervised work they don't know how to do right, and don't really care to do right even if they knew how. So, just because you pay the money, doesn't mean you get it done right either.
Transplanting is botanical surgery. It doesn't take a rocket scientist, but it takes someone with the knowledge to do it right, and the integrity to do so as well.
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