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Originally Posted by blueeagle65
I agree that the major cause has got to be with the management. Case in point, The Dairy Queen on 466. It was always busy and the food was - well, DQ food. I, however, failed to see an adult around that was in charge - just a flock of young people seemingly not overly concerned about what was happening. You'd thaink that I would have seen an adult every once in a while in there, but if they were in the building I sure missed them. :dontknow:
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This has ALWAYS amazed me about places like DQ and Cold Stone. I mean how can someone, who has invested perhaps ALL of their life's savings into this venture, leave it in the hands of teenagers. I know a fellow who is an aircraft mechanic and purchased a Cold Stone. He works for the airline and as much overtime as he can while youngsters run his business (investment?). It appears that in many cases the profit margin is so low that the owner(s) often have to have another source of income that also includes health benefits for the family.