Quote:
Originally Posted by dalecrenshaw
The exact same thing happened to us when we were leaving The Villages in June to go to the Orlando Airport. The Taxi that was suppose to pick us up at a certain time, didn't arrive, even though I had called and confirmed it the day before. After 15 minutes, I called the Villages Transportation to ask where the driver was. They said he would be there in 10 minutes...25 minutes late. He called the shuttle and said he was taking us to Brownwood and to hold the shuttle as long as they could. He raced through the Villages and caught up with the Shuttle as it was leaving the station...needless to say, the shuttle driver and the passengers were very upset about the wait.
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Have always used Villages Transportation and have been 100per cent please until out last trip in September when we had the same experience. Unfortunately I will now have to seek another service as I won't tolerate this kind of uncertainty .
Hope they are listening!