Seniors vs Crime seems to actually have little real bite. If the store/contractor refuses to give any satisfaction, it seems they have no authority to do anything but advise what to do next. However, it is a starting point. Also, consider contacting a local television station consumer advocate. This is another source that can be quite helpful.
Good luck. Hope you get some satisfaction. That type of incompetence is inexcusable.
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Army/embassy brat - traveled too much to mention
Moved here from SF Bay Area (East Bay)
"There are only two ways to live your life: One is as though nothing is a miracle; the other is as though everything is a miracle." Albert Einstein
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