Bad tire experience
Bad tire experience at Tire Choice.
Took my sports car to Tire Choice (TC) at Colony Plaza for a puncture repair after my preferred mechanic found a small nail in the center of the tread. Mechanic said it could easily be plugged. I had not experienced any loss of air in that tire, but wanted to be sure I’d not have a problem, so I took the car to TC.
I requested TC to plug the puncture and did not authorize TC to remove tire from rim. After waiting 45 minutes in their “holding cell” I was asked to enter the shop area to view the tire. Without advance notice, it had been removed from the rim and a white chalk circle was drawn around an obviously enlarged hole on the inside of the casing. When I asked to see the nail, they said it had been disposed. At that point, I had no choice but to purchase a new tire. TC also pointed to oil under the engine. I paid for a new tire and returned to my mechanic to have the oil leak assessed. The mechanic was suspect. He said the affected area was not in proximity to any area which would contribute to an oil leak. He said that the oil appeared to have been sprayed upward. When I told him where I had the tire replaced, he said that he had similar stories relating to other of TC’s customers. He used a solvent to remove the oil and flushed the area with water. Thereafter, no evidence of leaking oil has been observed.
Bottom line: don’t trust tire facilities that park you where you can’t see your vehicle. More specifically, don’t trust Tire Choice.
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