Quote:
Originally Posted by redwitch
I think the problem is people believe Seniors v. Crimes has enforcement power, which it does not. They can talk to the company involved and try to get them to resolve the issue but can do no more than that. As you said, they can advise what steps to take next but that is the limit of their powers.
One caveat, sometimes a contractor is unfairly blamed. I know of one instance where a gutter got damaged by a falling branch. Because a tree had been trimmed a few days before, it HAD to be the landscaper’s fault. No one saw the branch fall. No one saw the landscaper trimming that particular tree, yet a complaint was filed and is now a black mark against that landscaper because he refused to pay for repairing a gutter he did not damage. So, do factor in that if only one or two complaints for a company that has been around for several years, it might not be a bad company but an unreasonable complainant or unfair complaint.
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Nice advice redwitch as usual. They are people who have been accused falsely for what ever reason so try multiple sources of information if available like the Better Business Bureau, customer rating sites, etc.