We have never had that kind of experience wth them. In fact, after hurricane irma, they go me to our house when other services were having problems and might not have been able to deliver. I will be the first to admit that the van service makes way too many stops for residents living in the northern part of TV, but they will get you home. We will book the Villages transportation service that picks/drops at LSL/Brownwood when the schedules work out and someone can pick/drop us off at the town square, but we often use the Van service when thats not in the cards. Both are viable options depending on the particular situation. Nothing is ever perfect, just need to pick the best option for the situation and go with it.
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