[Mrs. Robinson]

Originally Posted by retiredguy123

I went to the Urgent Care in Brownwood last week with a broken toe. A young woman nurse practitioner came into the exam room. I had to ask for her name and title and then she only gave me her first name. She spent most of the time on a laptop after which she glanced at my toe and told me to wrap the toe with tape. I had to ask her to do that for me and to give me a small amount of tape to take home. She offered to order an xray, but did not express any opinion about whether it was necessary. This woman obviously had no interest in learning anything about the practice of medicine. I believe a young doctor would have identified herself by title and last name, and would have done everything that I had to ask this nurse practitioner to do. A young doctor would have been eager to help and to learn something. Am I wrong?

An emphatic No! You are not wrong!!!

Any medical professional coming in a room to treat/examine you should always identify who they are. She also should have had on a badge with her information on the badge.
For all you know, she could have been a cleaning woman!

In addition, since you went there for professional medical care, either you or your insurance company is being billed and you definitely should have been treated and not told what to do.
As far as the laptop goes, she was probably entering your information in their system.

I wouldn't let that situation go without expressing your disappointment regarding the way in which you were handled.
Call them and talk to the "boss."