Sometimes people deliberately mislead us. Sometimes they just aren’t good employees. I would talk to management at United Health Care and let them know your disappointment. We have had The Villages Advantage plan since it’s inception and have never paid more out of pocket than our previous insurance premiums. This year my husband had over $300,000 of expenses and we still did not reach the out of pocket amount which is about 4600.00. I don’t recall the exact amount. We have also been out of state and needed medical care with no problem. I’m sure it’s not the plan for everyone but it has served us well.
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