Quote:
Originally Posted by jbbarnard
How do you actually reach a supervisor at Comcast? I've been charged for boxes I don't have for months. I've called for months. I'm told that research needs to be done and it will take weeks. Then nothing. I call back and am told no research request has been submitted.
Oh, and forget asking for a supervisor. They are never "available" Help!
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Do you have the receipt from when you returned the boxes? Why do you not just go to the Comcast store on Hwy 441. There you can talk to a live person and a supervisor if needed.