Quote:
Originally Posted by juneroses
I'm in the market for a new fridge also and am paying attention to repair records, etc. Samsung seems to have a bad rep; I've read some repair people even refuse to work on the Brand because of the difficulty in getting parts. Unfortunately there aren't many fridges that fit the width limitation of 35.5" - Samsung has them.
The article below is on extended warranties.
Most Reliable / Least Serviced Appliance Brands of 2017 -2018(Reviews / Ratings) |
As the article notes, Samsung does not have a national service network. According to to some service techs I’ve talked with, Samsung stocks some parts (like mother boards) only in Korea.
So, you have a product with no service network, difficulty in getting parts, some parts only available from Korea, and products that service techs hate to work on.
Must be why Lowe’s couldn’t/wouldn’t honor the extended service warrantee on Samsung products I brought to TV when we moved here.
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