Quote:
Originally Posted by BK001
Which store do you feel has the best after purchase customer service?
I am buying a refrigerator and a gas range/oven and have found models I like on all 3 websites.
Just curious who you feel provides the best customer service in case we have a problem with either appliance...
|
Last April our original Whirlpool washer and dryer that were in our CYV gave out after six years. I opened Lowes, Home Depot, Best Buy and Amazon websites and studied the reviews and least amount of repairs. I found the LG top loading washer and dryer were the best overall. I then compared prices. Lowes has the 10% veteran discount, but the washer was already $80 cheaper at Best Buy and Lowes didn't have the matching dryer that I wanted with the 2-way opening glass door. Home Depot didn't offer the models and Amazon seemed too hard to deal with.
I went to Best Buy and free delivery was included, and unlike Lowes that delivers from their local store, availability is based on the store's inventory. Best Buy comes from a main warehouse near Orlando and has a greater amount of stock of what's on their website. I was able to get a $100 gift card, free haulaway of the old washer and dryer ($30 value), and the washer was already $80 cheaper than Lowes and they gave me $80 off on the dryer.
I purchased the
LG WT7500CW washer and the
LG DLE7200WE dryer.
In 2012 I purchased a Kenmore french door stainless refrigerator from Sears. Two years later I had to remove the ice maker and back panel of the freezer section to knock ice off the coils. The past October I had the same problem again plus the ice maker fill line would drip water and I would end up with a 20 pound block of ice in the tray everyday. Rather than spend money fixing the $1300 piece of crap. I decided now was a good time to buy all new stainless appliances.
Originally I was limited to a refrigerator 34" or narrower in our CYV kitchen, also I was limited to 68" in height behind the door hinge. I got saw and trimmed the botton of the cabinet and now had 69" clearance.
Once again after studying the four websites I chose the LG stainless package at Best Buy was what I wanted. The package wasn't advertised in their flyer but they knocked at least $100 off each item, and of course free delivery and free haulaway of the old appliances. Since we had the cheap Villages water faucet behind the refrigerator, we had to buy a new valve and hose, which the delivery men installed.
For my narrow and slightly short space I purchased the
LG LDCS24223S refrigerator for $999. It's only 33" wide, has the bottom freezer but only a single door on top. It actually gave me much more inside space than the Kenmore french door it replaced.
LG LDF5545ST dishwasher for $449.
LG LMV2031ST microwave for $199.
LG LRE3061ST Electric Oven for $499.
I had also earned $55 in my Best Buy account, so in December I purchased two Fitbits that were on sale and used my credit. Not included, I also purchased a Samsung 75" 4K TV last April. It was a floor model marked down $700, I got the same assist manager that helped me with the washer and dryer, and offered him a price $200 lower, and he accepted it. I guess you could say I am a Best Buy fan.
Hope this information helps you!!