Quote:
Originally Posted by jojo
I am fairly good at solving tech problems but my 9-month old HP printer (MFP M130nw) has me buffaloed. I think the wireless connection is OK. It says paper out meaning the rollers won't grab the sheet. But if I use just the copy function the paper does feed. I need someone to come to our home and troubleshoot. Who should I call? Technically it's under warranty but I can't even find a phone number for HP,
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Open it up on the back of the printer to see if a piece of paper is stuck in the rollers. On mine there is a door on the back. Also if that doesn't work unplug the printer at where the plug connects to the printer, wait 10 seconds then plug back in. This will reset it. Sometimes HP printers get confused.