Quote:
Originally Posted by 784caroline
I am having a very difficult time connecting with COMCAST Email and many times i simply time-out and back to square one. Ever since they "improved" the email it has been terrible.
Anyone else having this problem.....What can we do?????
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Truth I am perhaps prejudiced BUT THEY STINK.
In my opinion the only reason they are still in business in the villages is because the others also stink.
For one thing what we pay is roughly twice what we have paid elsewhere.
As to our experience. Neighbor cut the wire having a pool put in we were without phone, computer and tv for 5-6 days. Then they left the cable unhurried for a year. Yup, it was cut again with a lawnmower. Yup, five days to repair. Coincidence? Then about a week later, only our TV was working-no phone, no internet. Earliest appointment two days later. Yup, I asked for a manager. I directly asked ok you are a manger yet, you tell me the same as your clerk. Do you have someone who is a real manager who can do something besides collect a bigger paycheck?
I have all the names and exact time of my call. I will bet even the names are not real. The people you reach on the phone are not local. They do not even know what or where the villages are.
I've wondered if, we could join together and negotiate for better service at lower cost. A friend in south florida is paying $8.00 a month.