[graciegirl]

Originally Posted by dlzdhz

In November 2017, we had Joseph Sweeting replace the screens in our lanai. The crew did a fabulous job, and we were very pleased..... until a major repair was needed.
We have sunbrella awnings on portions of the lanai ceiling.
The crew left a large bolt in the ceiling of the awning and the lanai not fastened down.

Since this was a major job to do the repair.... which would involve lifting a portion of the awning off the lanai, I have been given the run around.
We had quite a few excuses, from not being in town, to illness of crew members, etc., for reasons he never came back for the repair.

We sent emails and left phone messages, and at this point, after three months, we are no longer in contact with Mr. Sweeting.
The check was certainly cashed immediately after they left my property, but they cannot be bothered to do a repair if needed.

Unfortunately, they did wonderful work, I cannot fault them in that respect.... as long as a repair is not needed.
In good conscience, I cannot recommend this company at all.

I am having trouble understanding what was wrong. Did they put up the awnings or just the screen?