[Mrs. Robinson]

Originally Posted by graciegirl

The Awnings were THERE.

What if two companies were involved. The awning people and the screeners?

It was not clear to me what happened. Here is the conclusion I came to. They had awnings. The crew mentioned was hired to just rescreen? Somehow the awnings weren't fastened down properly. Did the awning people come and take them down? Was it contracted for the screeners or the awning people to remove and reattach the awnings? Maybe the OP expected them to do something that was not contracted?

Funny, but I don't see where the OP said the awnings were installed by someone else.

The bottom line is that this Sweeting never responded to the OP's messages (that's plural!) for an appointment.

So, regardless of the awning situation you mention, the OP's beef is not getting a return call regarding an appointment.
By Sweeting giving those excuses, it indicates that they take responsibility and are just not owning up to doing anything.

Sweeting did not say that someone else did the awning job and was not his fault.
He did not say "call the awning people."
One can assume that Sweeting did both jobs but not at the same time???
If not, the OP needed to make it more clear, but that does not appear to be the case.