Just in passing and purely anecdotal, but I've been to 441 urgent care three times in the last few months (sinus infection, hand laceration, boil). The front office staff and NPs were ... fine. Did the NP introduce herself? I don't remember and it wasn't important to me. What was important is that I was in and out in around 30 minutes with my health concerns addressed and prescription (when indicated) in hand.
When I choose to go to urgent care, I basically already know what the problem is. If a differential diagnosis is required, I'll wait for an appointment with my GP. My expectations for urgent care services are different from those for my GP, and I've been very satisfied with 441.
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