Last night a group of us bowlers went to Ramshackle"s in Leesburg..we had been there many times in the past. We had a group of 6 and another group of 7 sat at another table. We sat outside which is next to an extremely busy Hwy 441/27 rush hour. We do this because it is disgusting smell inside.
Our waitress came to our table to take drink orders and informed us of their happy hour specials. We all got our drinks in about 10 minutes. Only 2 of the 6 received the drinks that they ordered and informed that the specials we were told about was not valid. So the drinks, like double shots, were NOT delivered. There true 2 for 1 does not exist. The waitress did say she had not been told about the happy hour changes. We asked the manager to come visit but the bar tender came out instead. She told us that the drinks we had were not on special and were told that we had to pay full price for them. We asked again for the manager but he/she never came out.
Our food order did come out about 20 minutes later with many not being the items we ordered. The waitress too the order on a paper towel and said she could not read what was exactly ordered. My order came out as a burger wrap but I had ordered a burger club with 3 slices of bread. After everyone was finished with their food my food was redelivered.
If you have been to Ramshackles you would know that their menus are on newspaper stock. They are a challenge to read. Our bills came out with a 15% automatic tips on them...yes for a table of 6. We had never seen this automatic tip in our prior trips even with 20+ attendees. The waitress said that the menu states that they reserve the right to charge the 15% tip. With the awful service we received we just figured that the waitress put this tip on the tickets because she new good tips were not coming without it.
Our bowling group will never visit this dump again.
Meaning of Ramshackle -adjective. (esp of buildings) badly constructed or maintained; rickety, shaky, or derelict fits here!
