[dotti105]

I spent 4 years planning my kitchen renovation and ended up selecting Granite slabs from Ultimate Granite and using StoneRise Granite in Ocala as my Fabricator.

StoneRise did a great job in Template Layout, and installation of my new granite. It is just beautiful.

But... (this is what sets them apart as a GREAT company to work with) the granite slab in my dishwasher-sink-refrigerator run had a natural flaw that was right in the middle of my work area. It also would make the granite hard to keep clean.

James, who handles customer service, immediately sent someone out to repair my granite. After more than 3 hrs of buffing and polishing and scratching his head, Ryan called James and told him it could not be repaired.

The only fix was to tear out my sink, re cut a new slab and reinstall that run of granite. I was heartbroken, but James insisted that StoneRise would do the right thing and told me to go and pick out the slab. I was able to get the last slab of my granite and they did a wonderful job of tearing out the flawed granite run and replacing it.

My kitchen looks fantastic. I highly recommend them. They are excellent craftsmen and they also stand behind their material and work, which is so very important.

They have the integrity to go above and beyond to make it right. I have had friends look at my flawed granite and tell me that it would be much too costly for StoneRise to eat the cost and replace it. But that is exactly what they did!

I have 3 vanities and a surface in an alcove that I will be doing in granite as well. I wasn't sure if I would use StoneRise until after this kitchen problem was resolved. Now I know that I can trust them to do all my work. They are very customer oriented and really care about the outcome and customer satisfaction.

I can highly recommend them! Tell them Dotti sent you!